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Supported Accommodation

Holistic Recovery is a NDIS registered provider and leading provider of supports for people with psychosocial disabilities in the New England Region.

We specialise in supporting you on your recovery journey from mental illness, with our innovative Accommodation Support solution.


Supported Independent Living

Supported Independent Living (SIL) is when people with mental illnesses and disabilities receive support, usually 24/7, to help each person live as independently as possible. This can sometimes be a group of people sharing a home together, or one person receiving support in their own home.

Many people with mental illness or disabilities are unable to live on their own or with their family, and therefore group or shared accommodation allows people to receive day-to-day support whilst living in a suitable home.

It’s important for everyone in the household to get along, so like-minded housemates can be matched based on compatibility and shared hobbies and interests.


What support is available in a SIL home?

Support is usually available 24/7 and can include:

  • Managing your mental health
  • Help to manage money and household budgeting
  • Assistance with cooking
  • Assistance with cleaning and laundry
  • Help to catch public transport to visit friends and family
  • Personal care such as showering and dressing
  • Support with grocery shopping
  • Assistance with daily skills training
  • Promote participation in household and community activities

What levels of support does SIL provide?

Everyone with mental illness and disabilities is unique and has therefore has different support requirements. The NDIS has outlined three levels of support that SIL is funded under:

  • Lower needs – not usually 24/7. Includes supervision of living arrangements.
  • Standard needs – 24/7 support. Includes assistance and supervision of most daily tasks, and Support Worker overnight sleepovers.
  • Higher needs – 24/7 active support, including overnight. Includes frequent with managing challenging behaviours that require positive behaviour support, assistance with daily tasks.

What are the benefits of SIL?

The NDIS is all about having more choice and control in your life. If living independently is one of your goals then SIL has clear benefits for you.

Sharing a home can mean that you are sharing the cost of rent, and therefore have more funds to put towards other things you want.

It’s also possible that you can share supports, so for example in a home shared by three people, a Support Worker staying overnight would have this cost split between three people rather than paying for this solely out of your own package.


Find out more about accessing the Supported Independent Living Vacancies

‘Stepping Stone’ our unique capacity building program.

Holistic Recovery’S Stepping stone Program is a collaborative partnership between all mainstream stakeholders such as the local community mental health team, housing provider, local community members, local drug and alcohol counselling service providers and financial counselling providers. The program aims to provide community-based support in a welcoming residential environment to assist with relapse prevention and recovery of people experiencing mental health issues in a most nurtured environment. This program will focus on skill-building in several domains to transition participants into their own homes/environments at the end of the program.

Referral Criteria

  • Aged between 18 and 65 years
  • NDIS Participant and have sufficient funding available to meet the Program needs.
  • Willing to engage in recovery-oriented support
  • Currently waiting on housing with community housing or a Place to go at the end of the program.
  • have or be transitioning towards long term or suitable accommodation

Independent Living Options (ILO)

ILO is focused on working with you and your support team to consider your needs, preferences and design a flexible package of supports to live in your preferred location.

You can choose where you live, who you live with, services you want, time of day, frequency of support and the provider to support you to build your capacity to live a meaningful and fulfilled life.

Our accommodation team support you with a range of services including (but not limited to):

  • Services are flexible and responsive to your needs, including 24 hours on-call emergency support.
  • Equipping and empowering residents with daily living skills based on their needs and request.
  • Managing social skills
  • Support to engage in self-care, productivity, and leisure.
  • Tenancy support
  • Coordination of supports
  • Personal activities
  • Household tasks
  • Development of life skills
  • Transport
  • Community access support
  • Support visits/calls
  • Crisis support

Short Term (Respite)

Our Short Term Accommodation Respite / Medium-term accommodation houses provide residential respite care.

Our service is designed to be a ‘safe place’ for people to have a break from their usual living environment. It allows the participant to rest and recharge while focussing on short-term recovery goals.

Our respite homes aim to provide:

  • support you in your day-to-day living.
  • a safe environment for you to participate in planning and decision-making processes that will enhance opportunities for your development.
  • social activities, which will enable you to enhance your quality of life and participate more fully in their community.
  • Support carers and care recipients transiting into NDIS.

Target Groups

Our respite service is designed for people with NDIS plans who are experiencing mental health concerns and need a break from their daily routines.

Our homes are staffed by experienced support staff who can assist with day-to-day living skills and recovery goals. Staff are able to provide 24-hour supervision and support negotiated at assessment.

We are not a crisis accommodation service; however, we are able to provide transitional support to long term accommodation.


Admission Criteria

In order to access the respite homes, you must:

  • be 18 years of age or over,
  • have an NDIS plan approved, or have alternative funding, or be willing to work towards obtaining an NDIS funding,
  • have or be transitioning towards long term or suitable accommodation’

Please contact our team on 02 4009 4074 for additional information or to refer click here. We will be happy to assist you.